Preparing for Tomorrow: Corporate Readiness in the Face of Evolving eDiscovery

11 April 2024


In the seventh post of our series, we explore how enterprises are navigating the ever-changing terrain of eDiscovery. This analysis, grounded in the data from the 2023 Legal Industry Collaboration Data Survey, not only assesses the current state of corporate readiness but also delves into the primary concerns of legal professionals in this domain.

Corporate Concerns in eDiscovery

One of the most telling aspects of corporate readiness is what keeps legal professionals awake at night. In 2023, the top concern, cited by 37.10% of respondents, is the ability to defensibly preserve collaboration data and the uncertainties associated with it. This is a significant rise from 20.51% in 2022, reflecting the growing complexities in managing digital collaboration tools.

Another major concern is the uncertainty or variety of collaboration tools being used and where data may reside, noted by 8.06% of respondents in 2023, a decrease from 25.64% in 2022. This suggests that while there’s still uncertainty, there’s been some progress in understanding and managing the diverse range of collaboration tools.

Retention Policies and Preservation Strategies

In terms of retention policies, 53.97% of organizations in 2023 have organization-wide policies in place for collaboration content, indicating a solid foundation in data management. However, the increase in organizations hoping to implement retention policies within the next 12 months (17.46% in 2023, up from 20% in 2020) points to ongoing efforts to enhance data governance.

The preservation of collaboration content also reflects a strategic mix of approaches. In 2023, 31.75% of respondents preserve everything in place, suggesting a preference for comprehensive data retention. Selective preservation in place is also prominent, with 30.16% opting for this method, indicating a more targeted approach to data preservation.

Confidence in eDiscovery Processes

Confidence levels in defensibly preserving collaboration content are evolving. In 2023, 34.92% of respondents feel very confident, a significant increase from 28.33% in 2021. This growing confidence, however, is tempered by the 17.46% who are somewhat unconfident, underscoring the complexities involved in eDiscovery.

The Scope of Collaboration Content in Discovery

The consideration of collaboration content within the scope of discovery has seen a notable shift. In 2023, 41.27% are preserving and occasionally responding, up from just 12% in 2020. This trend indicates an increasing acknowledgment of the importance of collaboration content in legal discovery processes.

Anticipating Increases in Data Requests

Looking forward, 42.86% of respondents in 2023 anticipate some increase in requests for collaboration data, highlighting the expectation of growing relevance and challenges in managing this content.

Responding to Requests and Investment Plans

In terms of responding to requests, the use of third-party software and built-in discovery capabilities is on the rise, reflecting a move towards more efficient and sophisticated eDiscovery methods. Furthermore, 20.63% of respondents in 2023 plan to invest in solutions for preserving and collecting collaboration data, up from 13% in 2020, indicating a commitment to enhancing eDiscovery capabilities.


The data from the 2023 survey paints a picture of a corporate world actively grappling with the complexities of eDiscovery. While there’s an evident growth in confidence and capabilities, the concerns around data preservation, policy establishment, and the management of increasing data volumes remain pressing. As corporations continue to navigate these challenges, their readiness for the future of eDiscovery will hinge on their ability to adapt, invest, and stay ahead of the evolving digital landscape.

In our next post, we will delve deeper into specific strategies and tools that are shaping the future of eDiscovery, providing insights into how enterprises can better prepare for the challenges ahead. Stay tuned for an in-depth exploration of the tools and tactics at the forefront of eDiscovery.

As we near the conclusion of the series, we encourage you to review the previous installments to ensure you have access to all pertinent information.