The Future of eDiscovery: Adapting to New Challenges

4 April 2024


As we venture further in our series, this sixth post, titled “The Future of eDiscovery: Adapting to New Challenges,” casts a spotlight on a critical shift in the legal discovery arena. The legal sector, traditionally known for its reliance on proprietary tools, is now embracing a new trend: the adoption of third-party software and built-in discovery capabilities. This post delves into the data from the 2023 Legal Industry Collaboration Data Survey to illustrate these pivotal changes.

Embracing Third-party Software and Built-in Capabilities

The data from the past four years reveals a telling story. In 2020, the utilization of third-party software and built-in discovery tools was at a nascent stage, with only about 25% of legal entities actively employing these methods. Fast forward to 2023, and there’s a marked transformation. Over 60% of respondents now indicate a preference for third-party software, while the use of built-in discovery capabilities has seen an equally impressive rise.

This shift is not just a matter of convenience but a strategic response to the growing complexities in managing collaboration content. Legal entities are recognizing the limitations of in-house tools in handling the vast, dynamic nature of digital collaboration data.

Moving Away from Proprietary Tools

The move away from developing proprietary tools is underscored by the survey data. In 2020, approximately 25% of respondents were invested in building their own eDiscovery tools. By 2023, this number had dwindled to less than 10%. The reasons are multifaceted – high development costs, the need for continuous updates, and the challenge of keeping pace with rapidly evolving digital communication platforms.

The Benefits of the Shift

The benefits of this strategic shift are manifold. Third-party software often offers more sophisticated analytics, broader compatibility with various data formats, and regular updates to tackle new challenges. Built-in discovery capabilities in platforms like Microsoft Teams and Slack provide seamless integration, allowing legal professionals to efficiently manage and extract relevant data.


This exploration of the emerging trends in eDiscovery tools paints a clear picture of a sector in transition. Legal entities are increasingly leaning towards solutions that offer efficiency, scalability, and adaptability in the face of new challenges. As we wrap up this post, we look forward to our next discussion in this series. Post 7, titled “Preparing for Tomorrow: Corporate Readiness in the Face of Evolving eDiscovery,” will assess how prepared enterprises are to handle the evolving landscape of eDiscovery. We’ll explore the readiness of corporate entities to navigate future trends and the implications of these developments for the legal sector. Stay tuned for an insightful examination of corporate preparedness in an ever-changing digital world.

Discover how collaboration content is reshaping legal discovery. Dive into the previous part of our blog series to explore this emerging frontier further: