Frequently Asked Questions

Hanzo supports legal and compliance teams across a range of use cases: legal hold and preservation, internal investigations, dynamic website preservation and review, eDiscovery for complex modern sources, early case assessment with AI relevancy, compliance review for DSAR/GDPR, and PCAOB audit-ready evidence. In each case, the underlying challenge is the same: complex, high-volume data from sources most eDiscovery tools weren’t built to handle. Hanzo works at enterprise scale across both compliance and eDiscovery, where other vendors tend to fall short.

Yes. Hanzo works with law firms across a range of matters, including attorney advertising compliance. Law firms face their own regulatory obligations around how they market their services, and Hanzo helps preserve and review the communications and digital content relevant to those requirements.

Yes. When the FTC issues a Civil Investigative Demand or opens an inquiry, legal teams need to produce records quickly and defensibly. More specifically, that includes content from collaboration platforms, websites, and social media. Hanzo Chronicle preserves that content as it appeared natively, maintaining the context and integrity needed to meet FTC compliance requirements.

Yes. Hanzo’s compliance management software automates data preservation and streamlines workflows, enabling faster handling of SEC and FINRA demands. Hanzo Chronicle captures complex website content on a daily basis, including all page changes, filters, pop-ups, and financial calculators, and allows teams and auditors to review content exactly as it appeared at a given moment in time.

Yes. Law firms advertising their services must comply with state bar rules and, in some cases, FTC guidelines. Hanzo helps firms preserve and produce records of their advertising materials, including website content, social media, and digital campaigns, in a defensible format that holds up to regulatory scrutiny.

Yes. Financial services organizations are subject to strict regulations from bodies including the CFPB, SEC, and FINRA, and failure to comply can result in regulatory penalties and reputational damage. Hanzo helps marketing and compliance teams preserve advertising materials and communications across digital channels, so that records are available and defensible when regulators ask for them.

Yes. The FTC’s primary authority over deceptive advertising comes from Section 5 of the FTC Act, which prohibits unfair or deceptive acts or practices in commerce. Hanzo helps dealerships and automotive groups preserve their advertising records, including website content, social media, and digital campaigns, so that legal and compliance teams can respond to FTC inquiries with complete, defensible documentation.

Hanzo has two core products. Chronicle handles website and social media preservation. Illuminate manages discovery and review across email and collaboration platforms like Slack, Teams, and Google Workspace. Both products are powered by Spotlight AI, Hanzo’s built-in AI layer that automates relevancy assessment and surfaces what matters without requiring manual first-pass review.

Yes. Hanzo is built specifically for collaboration data from these platforms. Legal matters involving only a few custodians can generate millions of messages that need to be collected and reviewed. Hanzo captures that data with threading, reactions, edits, and deletions intact, in a format that holds up to legal scrutiny. Teams using Illuminate alongside Google Workspace data can perform eDiscovery duties up to 50% faster than using Illuminate alone.

Hanzo’s AI product, Spotlight AI, identifies relevant content in complex, unstructured data without relying on keyword searches. It uses contextual understanding to find patterns and connections, then ranks and tags results so reviewers know why something was flagged. Spotlight AI runs on local LLMs with tenant-level deployment, meaning your data never leaves your environment. For some teams, that has meant moving from weeks of manual first-pass review to hours.

Hanzo follows the NIST standards and ISO 27001 Framework and obtains an annual SOC 2® Type 2 audit report with 12-month evidence. In addition, Hanzo is audited by several Enterprise clients to ensure the level of security is higher standard.

Yes. Hanzo complies with the EU General Data Protection Regulation and US domestic privacy regulations including the California Consumer Privacy Act (CCPA). Hanzo is also SOC 2 Type 2 certified with a 12 month evidence period, having achieved certification in October 2019, with security practices independently audited by a CPA firm adhering to AICPA standards.

Hanzo’s customers include Fortune 500 companies across financial services, healthcare, insurance and Technology sectors. Some clients include Deloitte, IBM, Asbury, Uber, Capital Group, USAA and Kaiser Presidente among them.

Legacy tools were built for email and static documents. Most traditional tools convert short messages to a large 24-hour transcript document, adding additional processing and attorney review that’s costly. Hanzo captures dynamic collaboration data as they were actually experienced, with threading, reactions, edits, and deleted content intact where recoverable. Spotlight AI can find information much faster with reasoning behind it so you have control over the results. Auto-redaction is also available for DSAR workflows and practice specific models ready to go (e.g. financial misconduct, discrimination, IP theft, and many more). And because Hanzo runs inside your own environment, your data never leaves your infrastructure.

Yes. Hanzo handles website preservation in full visual and interactive fidelity, including filters, pop-ups, financial calculators, and personalized content that flat PDFs or screenshots don’t capture. Content is preserved in ISO-compliant format, so legal teams and auditors can review websites exactly as they appeared at a specific point in time.

Yes. Hanzo supports audits involving data from SaaS platforms like Asana, Confluence, and Jira, capturing content with the context, structure, and metadata intact. Legal and compliance teams get a complete and defensible record for investigations, audits, and regulatory response.

Book a demo on the website to walk through your specific needs and see the platform in action. Sales and support can be reached at co*****@***zo.co.